Job title: Finnish Speaking Customer Service Executive
Location: Redditch
Salary: 18-20k
Hours: 37.5 hours a week

Our client already provides worldwide assistance and now due to further expansion is looking to recruit a finnish Speaking Customer Service Executive to join their team.


Day to Day duties will include the following:
* Point of contact for large corporate customers via phone and email
* Processing all orders
* Monitoring compliance with relevant car policy
* Managing the order process through start to finish
* Managing companies leasing contracts
* Managing communication with external companies
* Resolving customer complaints or issues in a timely manner
* Preparation of reports for customers and account managers


As a person you will need the following qualities and experience:
* Experience in leasing/fleet management industry (Desirable)
* Proven track record in customer support (Desirable)
* Previously worked in a team environment (Essential)
* Experience with MS Word and Excel (Essential)
* Excellent written and spoken English (Essential)
* Second European language. (Essential)
* Car driver due to location (Essential)



eResponse Commercial Services team fill hundreds of temporary, temp to perm and permanent vacancies local to you every year!!
Operating from multiple registration centres throughout Worcestershire, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories
Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend someone to one of our professional team who will be more than happy to help.





ceResponse Recruitment Limited 2008

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